Privacy Policy

1. Who we are

Attention AI Company Limited (Thailand) (“Attention AI”) is a small business based in Thailand, with its operating address at 195/69 Chaiyapruk Petchkasem 69, Nong Khaem, Bangkok 10160, Thailand. You can reach us at support@attention-ai.app or +66 93 393 9955.

For the purposes of the Thai Personal Data Protection Act B.E. 2562 (2019) (the “PDPA”), Attention AI is the data controller responsible for the personal data described in this policy. The PDPA governs how we handle your personal data.

2. Scope

This policy covers our marketing website at attention-ai.app and the studio products that are billed through our shared payment gateway.

Our individual apps maintain their own product-specific privacy policies for the data they collect. For details about how a particular app handles your information, please see that product's policy:

• Punn (baby tracking): https://punnbaby.app/privacy
• Horo / ดูดวง AI (Thai astrology): https://horo.attention-ai.app/privacy

3. Information we collect

We collect only the information we need to provide and bill our services. Depending on how you use them, this may include:

• Account details, such as your email address and name.
• Subscription and payment history, including the plan you hold and your transaction records.
• Service usage information, such as which features you use and basic technical logs.
• Support messages you send to us.
• Prompts and inputs you send to our AI features.

4. Payments

Payments are processed by our payment partners. Today we use SlipOK for Thai bank-slip verification; card and e-wallet processing through Xendit is coming soon.

We never store your full card or bank credentials — those details are handled directly by our payment processors.

We retain payment and transaction records for 7 years in order to meet our obligations under Thai tax law.

Birth, astrology, and baby-related inputs are handled under the respective product's own privacy policy rather than this studio policy.

5. How we use your information

We use your personal data to:

• Provide, operate, and bill the services you sign up for.
• Respond to your support requests and communicate with you about your account.
• Maintain the security of our services and prevent fraud and abuse.
• Comply with our legal, accounting, and tax obligations.

6. Service providers and sub-processors

We rely on a small number of trusted service providers (sub-processors) to run our services. They process personal data on our behalf and only as instructed:

• OpenAI (United States) — AI processing.
• Google Cloud Platform (United States) — hosting and storage.
• SlipOK (Thailand) — payment verification.
• Xendit (Southeast Asia) — payment processing (coming soon).

7. International transfers

Some of your data is processed outside Thailand — for example, by providers located in the United States. Where we transfer personal data internationally, we put appropriate safeguards in place.

These safeguards include Standard Contractual Clauses with our providers, encryption in transit using TLS 1.3, and encryption at rest using AES-256.

8. Data retention

We keep your personal data only for as long as we need it:

• Account and usage data is retained for the life of your account.
• Financial and transaction records are retained for 7 years to meet Thai tax requirements.
• Accounts that remain inactive for an extended period are removed.

9. Your rights under the PDPA

Under the PDPA, you have the right to access, rectify, erase, restrict, and object to the processing of your personal data, as well as the right to data portability.

To exercise any of these rights, email us at support@attention-ai.app. We will respond to your request within 30 days.

10. Security

We protect your data with encryption in transit and at rest, least-privilege access controls, and reputable, certified cloud infrastructure.

While no system can be guaranteed completely secure, we work continuously to safeguard your information.

11. Children

Some of our products are used by parents in connection with their children — for example, Punn. Any product-specific protections for children's data are described in that product's own privacy policy.

12. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent version. Where changes are significant, we will take reasonable steps to let you know.

13. Contact and complaints

If you have questions about this policy or wish to exercise your rights, contact us at support@attention-ai.app or +66 93 393 9955, or write to us at 195/69 Chaiyapruk Petchkasem 69, Nong Khaem, Bangkok 10160, Thailand.

You also have the right to lodge a complaint with the supervisory authority: the Office of the Personal Data Protection Committee (PDPC), Bangkok — https://www.pdpc.or.th , Tel 02-141-6993.